Training & workshops
Elster is offering an ambitious training program for 2011, designed to meet the needs of everyone on your EnergyAxis team. We have sessions focused on IT issues, metering hardware, operations, security, networks, new features, and entire how-to sessions on major system applications.
We will take a closer look at the new features and functionality of the latest release of EnergyAxis. You can learn how to deploy and optimize complete solutions such as voltage conservation, outage management, and demand response for rural applications. You will be guided into the details of your networks – including sessions on the WAN, the LAN and using handheld tools. There's even a meter configuration workshop to refine your knowledge of all the bells and whistles offered by Elster hardware.
Most sessions are 45 to 60 minutes long. Some of the most popular sessions will be repeated during the day. The complete schedule will be posted here by the end of January. Bring your colleagues to the conference and plan your strategy to squeeze as much as you can out of this complimentary training day.
Full session descriptions are provided below:
- EA_MS & IT
EA_MS & IT
IT-1 | EnergyAxis 7.5 – Rollout Workshop
General availability for 7.5 is Q2. Learn how Elster coordinates EA_MS upgrades with the required changes to the OS and Oracle. Also covers firmware upgrades, including prerequisites for upgrading meters and backward compatibility of EA_MS and gatekeeper versions.
IT-2 | What’s New in EA_MS 7.5 from the User’s Perspective (
Highlights the new features in EA_MS 7.5 such as setting voltage thresholds in REX2 meters, LAN Security, and new data components, as well as changes to some existing screens and functionality.
IT-3 | Master Class – Load Profile Reads using EA_MS 7.5
Session covers improvements in LP reads in EA_MS 7.5. Will include round table discussion of utility experiences with LP reads in previous releases.
IT-4 | Creating and implementing TOU schedules
In addition to creating schedules and assigning meters, this session will touch on field experiences of utilities that went through this exercise lately.
IT-5 | Server configurations to address system expansion and new rollouts
Requirements for multi-server configuration; distributed servers; options for database storage.
IT-6 | Virtualization of EA_MS
How does it work? What are the pros and cons? What do you need to make it happen? And what are the steps?
IT-7 | Demonstration of EnergyAxis System 7.5 demand response features
See how easy it is to use messaging, commission new devices, and retrieve DR data from the field with EnergyAxis System 7.5
Carol Fisher and Don Shoemaker
NET-1 | LAN troubleshooting
Improving LAN performance using EA_MS headend, EA_Inspector field tool, repeater placement and other approaches.
NET-2 | WAN provisioning and troubleshooting
Learn how to enable WAN security as well as how to select, manage and provision the WAN with your data communications provider.
Susane Nemecz and Bryan Shang
NET-3 | When and how to deploy the new Elster WAN interface cards (WICs)
Discover the advantages of the new WICs. Bring back data from network-independent A3 ALPHA meters to any system that has MV90. Find out how to check the RSSI of the WAN radio using MeterCat. Compare the advantages of Ethernet WICs vs. wireless WICs. Session includes a look at special option boards and new documentation.
Bryan Shang and Steve Worth
NET-4 | Statuses, events, alarms
This session helps your understand the implications and respond effectively. What are statuses, events, and alarms, and how are they handled in EA_MS? How can users clear statuses? Which are the most common statuses/events which needs immediate attention?
NET-5 | Use your EnergyAxis network to control DA devices
An introduction to the EnergyAxis Router Gateway hardware and software that makes it happen.
Ken Jones and Carl LaPlace
NET-6 | How the EnergyAxis mesh LAN network works, including mixed mode networks (Gen1 and Gen2 hardware)
How the mesh builds out, mesh self-optimization and healing; priority reconfiguration message routing; priority repeater; mixed mode
Ron Pate, Clarence Batterink, Jeff Richardson
NET-7 | Using GPS/GIS to troubleshoot the LAN
Graphical analysis tools such as Map Info and Google Earth can be extremely useful when you are trying to figure out why certain meters just don’t communicate the way you expect. Learn how to leverage the GPS coordinates in your system to optimize your network. Session includes a software demo.
Clarence Batterink and Jeff Richardson
MU-1 | EnergyAxis gas and water solutions workshop
Gas and water network management using EA_Installer
Includes meters supported, mounting options, operating parameters, programmable features (time, intervals, sync, etc.). Also covers “installing/debugging” an EA gas and water modules using the Installer handheld tool.
Steve Makgill and Joe Turgeon
SOL-1 | Deployment 101: Best practices and lessons learned for a successful AMI roll-out
Recommended for utilities embarking on new or greatly expanded deployments
Chris Kozlowski and Harris Glover
SOL-2 | “How To” Series: Real world distribution transformer asset management
Toronto Hydro is deploying over 5000 transformer monitors to improve their asset management. In this session, you can learn how to apply this hardware and software technology to your utility.
Carl LaPlace and Carol Fisher
SOL-3 | “How To” Series: Voltage conservation using EnergyAxis
EA_MS now supports voltage conservation with a special application. Learn how to deploy hardware, what data to collect, and how to get the best results from this solution.
Ron Pate and Ken Jones
SOL-4 | “How To” Series: Demand response for rural agricultural or industrial locations
Using Elster’s polyphase Remote Load Control solution and WAN-enabled A3 ALPHA meters.
Carl LaPlace and Bryan Shang
SOL-5 | “How To” Series: End-to-end security with EnergyAxis
This session provides both an end-to-end overview and a primer on the EnergyAxis security capabilities; it also provides an update on the latest features adn enhancements provided in the EnergyAxis System 7.5 release.
SOL-6 | “How To” Series: Outage management using EnergyAxis
Designed to help you use and optimize the outage management capabilities in EnergyAxis, this session will cover security, hardware options, and EA_MS functionality.
Harris Glover and Ron Pate
HD-1 | Meter configuration workshop
It seems basic, but how you configure your meters can potentially make the difference between good and GREAT system performance. Learn what the various options are, what impact they can have on your system, and how to make it happen.
Ron Pate, Clarence Batterink, and Jeff Richardson
Product Manager – Electricity, Elster Metering, Canada
Clarence Batterink has been involved more then 35 EnergyAxis AMI projects in Canada which have deployed over 1.9 million meters. His role includes assisting customers in understanding and defining their needs, making commercial and contractual arrangements, and providing support in metering, IT infrastructure and systems integration. Since 2002 Clarence has been the Product Manager – Electricity for Elster Metering. In this position he is responsible for the promotion of, and successful deployment of Elster’s electricity meters, AMI systems and Smart Grid products in Canada. Clarence has had a particular focus on Elster’s EnergyAxis AMI system and through that has developed a strong knowledge of customer needs, project deployment and associated IT requirements for AMI.
Product Manager, Demand Response Solutions
Carol has more than 25 years of utility experience spanning integrated resource planning, system operations, substation design, project management, new product development, solutions marketing, and business and strategic development. As Product Manager of Demand Response Solutions, Carol is responsible for supporting Elster’s utility clients’ AMI plans to “grow beyond the meter,” focusing on Elster’s demand response business strategy. Prior to joining Elster, Carol held engineering positions at Central Louisiana Electric Company. Carol holds a BS Electrical Engineering from Louisiana State University and an MBA from Northwestern State University.
Director, System Projects
Product Manager, EnergyAxis Management System
Kenneth Jones is responsible for the utility enterprise portfolio for both advanced metering infrastructure (AMI) and distribution automation (DA) solutions within the EnergyAxis family. Kenâ€™s expertise lies in both carrier and enterprise system software development. His software industry expertise spans developing carrier grade services to transform network operation centers utilizing Service-Oriented Architectures (SOA), Next Generation OSS (NGOSS), and Software as a Service (SaaS) reference models. Ken has written blog articles for the Wall Street Journal and is an active member of Open Smart Grid users group. He received an MBA from the Kenan-Flagler Business School at the University of North Carolina in Chapel Hill and a Bachelors in Business Administration from Susquehanna University.
Manager of Projects
Chris Kozlowski has world-wide responsibility for project management and implementation of Elster AMI systems for non-IOU electricity, water and gas customers. Kozlowski brings three years of experience at Elster and 13 years as a project manager for design and implementation of various wireless telemetry applications from both a network and hardware prospective. This includes various AMR/AMI, security, chemical distribution, municipal police and fire departments as well as mobile field service applications. Kozlowski holds a BS in Electronics Engineering Technology from DeVry University.
AMI System Technical Team Lead
Since 2007, Roberto Kraemer has provided support and trouble-shooting for EnergyAxis systems in the field, focusing on Latin American utilities. He currently is the technical team lead for EA_MS coordinating the EA_MS/MAS roll-outs and upgrades. Roberto has over 9 years in systems support and over 25 years of global IT experience in the industry in a variety of roles at Nortel and RedPrairie.
Senior Product Manager, Advanced Grid Initiative
Carl LaPlace has been involved in the development and product management of power distribution automation (DA) solutions for over 25 years. Throughout his career, LaPlace has worked closely with utilities to understand their DA requirements. As strategic Senior Product Manager for Elster's Advanced Grid Infrastructure (AGI) initiative, he effectively leverages Elster solutions to meet evolving smart grid requirements for DA. LaPlace holds numerous related patents and has authored a number of papers. He has been directly involved in the development of DA controls and systems ranging from LTC voltage regulators, MV reclosers, DA switch sectionalizers and related DA communication protocols and system applications. He is a long time member of IEEE.
Product Manager, Multi-Utility Solutions
Steve Makgill has managed multi-utility solutions including gas and water products for EnergyAxis since 2006. He also manages the EA_Inspector field tool as well as TRACE AMR gas products. Makgill has extensive experience with new product definition and introduction of technology products spending over a decade in the telecommunications industry.
Jeff McCullough Director of IP Communications, Systems Tools and System Test
Jeff McCullough is responsible for IP communications development evolution, EnergyAxis System verification, EnergyAxis System Tools development, and EnergyAxis Security solutions. Jeff’s 25 years of experience include extensive work in telecommunications, including network management solutions, evolution and introduction of new technologies, secure system offerings and federal government system solutions, software development and delivery of new feature functionality, customer support, and customer training. Jeff is an alumnus of North Carolina State University, where he obtained his Bachelor of Science in Electrical Engineering.
AMI System Support Manager
Since 2004, Susane Nemecz has provided support and trouble-shooting for EnergyAxis systems. She currently manages the Support team that delivers day-to-day technical support for 80+ EnergyAxis customers under system maintenance agreement. Nemecz was involved in the initial software development of EA_MS (MAS) and has performed QA testing of several releases. She has also coordinated roll-out of several of the major system upgrades of the EnergyAxis Management System (EA_MS/MAS) and EA_Gatekeeper (collector) upgrades. Nemecz has more than a decade of experience in the Utility industry.
Ron D. Pate
Senior Product Manager
Ron Pate is the product manager responsible for electrical components of the EnergyAxis AMI system, including the REX family of meters and mesh network interface cards (NICs) for gatekeepers and A3 ALPHA meters. He has worked with electric utilities extensively since 1989 and has worked for Westinghouse, ABB, Ohio Transformer, Grand Eagle and Elster. Throughout his twenty years in the business, Pate has been involved in the engineering development and marketing of instrument transformers, power transformers, electricity meters, and metering systems. He holds a BS Electrical Engineering with honors from North Carolina State University.
Director, Technology Solutions, Elster Metering (Canada)
Jeff Richardson is responsible for technical support, training, and regulatory affairs for Elster's Canadian operation. He has served on several industry technical committees, including the Measurement Canada VA joint working group and the committee that developed the ANSI C12.18, 19, 21 & 22 communication standards. He has worked on metering and utility solutions since 1991, and played a key role in the success of the Ontario Smart Metering Initiative, the world's largest deployment with daily interval data reads from every meter. Jeff holds an engineering degree from the University of Toronto, and is a registered professional engineer.
Bryan A. Shang
EnergyAxis WAN Product Manager
Bryan Shang manages Elster's WAN solutions and WAN partners for EnergyAxis. He is responsible for the comprehensive WAN assessment program which tests all WAN solutions for compatibility, reliability, and conformity according to Elster's practices. Shang has over 26 years of industry experience specializing in telecommunications. He has worked for industry leading companies such as Nortel Networks, Fujistu Network Systems, ADC Telecom, and ITT. Shang holds a dual degree in Electrical Engineering and Biomedical Engineering from Duke University, and a JD from North Carolina Central School of Law. Shang spent over 6 years as a practicing patent attorney, most recently as in-house patent counsel with ABB, preparing and prosecuting patents applications.
Lead Project Engineer
Kathy Smith has 30 plus years serving the utilities industry, including software engineering, design and implementation, system integration, system interfaces with firmware, and facilitating training to Elster’s utility and AMI/AMR customers. Kathy has implemented and managed Elster’s EnergyAxis systems and EA_MS software training at utilities in the US, Canada, Central and South America, New Zealand, and Australia. She has a highly successful track record of meeting or exceeding Elster’s customers’ requirements. Kathy has a BS in Computer Science from Duke University and holds three smart grid related patents.
Director, Smart Grid Solutions, Elster American Meter
Joe Turgeon is responsible for smart grid vision and strategy for AMI communications and smart metering focused on the gas utility segment. He is currently a member of Elster Group’s Technology Forum Executive Committee as well as the American Gas Association’s – Distribution Measurement Committee - Smart Grid Taskforce. Prior to Elster, Joe has 25 years of global experience in the wireless telecommunications industry in a variety of senior roles at Alcatel, Cisco Systems and Tekelec.
Director of WAN Technology
Steve Worth is responsible for WAN and Infrastructure product development encompassing Wireless and Ethernet WAN Interface Cards (WICs), AGI Low Voltage Nodes, IP AxisLink router and the non-metered gatekeeper product family. Steve has over 10 years of experience in the Smart Grid industry developing product system solutions. Prior to joining PowerOneData in 2000 (acquired by Elster in 2008), Steve spent 20 years developing industrial control system solutions for a variety of industries including Oil and Gas production and automotive test application.